Product and Glow Paint/Pigment FAQs
How does glow in the dark paint and pigment work?
Glow paint and pigment absorb light energy (from sunlight, UV light, or strong indoor light) and release it slowly in the dark, creating a visible glowing effect. No batteries or electricity needed!
Is the glow paint safe for indoor use and around kids or pets?
Yes! Our glow paints and pigments are non-toxic and safe for indoor projects. They are not intended for use on skin or ingestion, but they’re perfectly safe for art, DIY, and home decor.
How long does the glow effect last after charging?
Depending on the color and light source, the glow can last up to 8 hours after a full charge. For the brightest results, recharge using strong sunlight or a UV flashlight.
Can I use glow paints and pigments on any surface?
Glow paints and pigments work best on smooth, light-colored surfaces like canvas, walls, fabric, 3D models, and shoes. For dark surfaces, we recommend applying a white base coat first.
Does every glow color shine equally bright?
No — some colors naturally glow brighter than others. Green and aqua shades glow the strongest, while colors like pink and purple have a softer glow.
Application & Care FAQs
How do I charge the glow paint or pigment properly?
Glow paint and pigment activate when exposed to a strong light source like sunlight, a UV flashlight, or a bright indoor lamp.The glow effect can be instant with direct sunlight or UV light.For a longer-lasting glow, it's best to expose the surface for a longer period of time — around 10–30 minutes.If possible, you can also place your artwork in a sunny part of your room to keep it naturally charged throughout the day.This way, your project can glow longer and recharge easily without needing special equipment!
Can I mix glow pigment into other mediums like resin or oil paint?
Yes! Our glow pigment can be mixed into clear mediums such as acrylics, resins, oils, and glues. Always use a transparent or light-colored binder to allow maximum light absorption.
How many layers of glow paint should I apply for best results?
For the best glow effect, apply 2–3 thin layers of glow paint. Make sure each layer dries fully before adding the next.
Is the glow paint waterproof once dry? Do I need to seal it?
Glow paint becomes water-resistant once dry, but we recommend sealing projects (especially shoes, clothing, or outdoor art) with a clear topcoat for extra durability.
Shipping & Orders FAQs
How do I charge the glow paint or pigment properly?
Yes, we ship worldwide! EU orders: 7–10 business days, USA and international orders: 14–21 business days. Please note that shipping times can vary during holidays or due to customs.
How can I track my order after purchase?
Once your order ships, you’ll receive a tracking number by email. You can track your package online at any time to see updates on delivery.
Do you offer free shipping and what are the conditions?
We offer free worldwide shipping on orders over €49. For smaller orders, standard flat shipping rates apply at checkout.
Returns & Refunds FAQs
What is your return policy for glow paints and pigments?
You have 30 days from receiving your order to request a return. For customers within the EU, a minimum 14-day return window is guaranteed under local regulations. Items must be unused and in original packaging.
Can I return opened glow paint or pigment?
Unfortunately, we cannot accept returns on opened glow paints or pigments due to product integrity and safety reasons. Please contact us if you have any issues with your order!
